Refund policy
Return & Refund Policy
We offer a 30-day return policy. This means you have 30 days after receiving your order to request a return.
Return shipping costs are the responsibility of the customer unless the item arrives damaged or defective.
Return Eligibility
To be eligible for a return, the item must be in the same condition in which you received it: unused, unworn, with any tags attached, and in its original packaging. Proof of purchase (receipt or order confirmation) may be required.
Return Requests
To request a return, please contact us at:
Return instructions and the appropriate return address will be provided after your request has been reviewed.
Items returned without prior authorization will not be accepted.
If you have any questions regarding a return, you may contact us at any time at:
Damaged Items or Order Issues
Please inspect your order upon receipt. If the item is defective, damaged, or if you received the wrong product, contact us as soon as possible so that we can evaluate the issue and provide an appropriate solution.
Exceptions and Non-Returnable Items
Certain types of items cannot be returned, including:
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Customized or made-to-order products
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Gift cards
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Sale or discounted items
If you are unsure whether your item is eligible for return, please contact us before submitting a return request.
Exchanges
The fastest way to receive a different item is to return the original item. Once the return has been accepted, you may place a new order for the desired product.
European Union 14-Day Cooling-Off Period
If your order is delivered to a country within the European Union, you have the legal right to cancel or return your order within 14 days of receiving it, without providing any reason.
The product must be returned in its original condition, unused, in its original packaging, and accompanied by proof of purchase.
Refunds
Once your return has been received and inspected, we will notify you whether your refund has been approved or rejected.
If approved, the refund will be automatically processed using the original payment method within up to 10 business days.
Please note that your bank or credit card provider may require additional time to process and post the refund.
If more than 15 business days have passed since your refund was approved, please contact us at: